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Privacy Policy
How Decor Plast handles website enquiries, project photographs and related personal information.
Who controls your information
DECOR-PLAST GENERAL BUILDING LTD is the controller for information submitted through this website. The company number is 15340722 and the registered office is 230 Ellison Road, London, England, SW16 5DJ. Privacy questions can be sent to office@decor-plast.co.uk.
What we collect
An enquiry can include your name, email address, telephone number, preferred contact method, project postcode or area, property and service details, a project description and optional photographs. Limited technical information, including an IP address and request timing, is processed to protect the forms from abuse.
Why we use it
Information is used to review the requested work, contact you, arrange a visit, prepare a quotation, protect the enquiry service and keep appropriate business records. Marketing permission is optional and is not required to request a quotation.
Lawful basis
Enquiry information is normally processed to take steps at your request before a contract and for legitimate interests in responding to customers, securing the website and managing the company’s work. Optional marketing requires a separate valid permission or another applicable lawful basis.
Project photographs
Only upload photographs relevant to the project. Avoid documents, faces, number plates or other unnecessary personal information. Uploads are stored outside the public website and are not used in the project gallery without separate permission.
Form security and optional maps
Cloudflare Turnstile processes technical and challenge data when you use an enquiry form so automated abuse can be detected. The service-area Google Map remains blocked unless you allow embedded services in Cookie Settings; if enabled, Google may receive technical data such as your IP address and browser information.
Retention and sharing
Enquiries and quotations are kept only for as long as needed for the project, business records or legal obligations. New enquiry uploads are scheduled for retention review after 30 days. Information may be handled by the company’s hosting, email and security providers and by professional advisers where needed; it is not sold.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection. You may also complain to the Information Commissioner’s Office. Some records may need to be retained where the law or an ongoing claim requires it.
Security
The forms use Cloudflare verification, origin checks, validation, private upload storage, rate limiting, timing checks, a honeypot and restricted image types. No internet service can be guaranteed completely secure, so access to stored enquiries remains limited and server software must be maintained.
Contact
Email office@decor-plast.co.uk or call 07545 240319.